bdjld's Privacy Policy

1 Introduction & Purpose

bdjld is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") informs you about what kinds of personal information we collect, how we use it, and what steps we take to protect your information.

By creating an account or using services on bdjld, you agree to this policy. If you do not agree with any terms of this policy, please refrain from using our services and contact our support team.

We have drawn up this policy in line with applicable laws and regulations, and we may update it from time to time. If any significant changes are made, we will notify you accordingly.

2 Information We Collect

bdjld collects various types of information to operate its services. This information falls into two main categories: information you provide directly, and information collected automatically.

2.1 Information You Provide

• Name, date of birth, and contact address
• Email address and mobile number
• National ID (NID) or passport details (for identity verification)
• Financial transaction details — such as information related to bKash, Nagad, Rocket, Upay, or bank transfers
• Password and security questions you provide when creating an account
• Messages and attachments you provide when contacting our support team

2.2 Automatically Collected Information

• IP address and device information (operating system, browser version)
• Site usage patterns — which pages you visited and for how long, what you clicked on
• Login and logout times, session information
• Gaming history and betting activity records
• Data collected through cookies and similar tracking technologies

3 Purpose and Use of Information Collection

bdjld collects and processes your information only for specific and legitimate purposes. We use your information for the following:

• Account management: To verify your identity and keep your account secure
• Service delivery: To manage gaming services, process transactions, and handle deposits and withdrawals
• Customer support: To resolve your issues and answer your questions
• Security assurance: To prevent fraud, money laundering, or any other illegal activity
• Service improvement: To improve your experience and develop new features
• Bonuses and promotions: To inform you about relevant offers and bonuses
• Legal obligations: To comply with applicable laws and regulations
• Responsible gaming: To identify signs of excessive gaming and provide support when needed

We will not use your information for any purpose other than those stated above. If we ever need to use your information for a new purpose in the future, we will seek your permission beforehand.

4 Information Sharing & Disclosure

bdjld does not sell your personal information to third parties. However, we may share information on a limited basis in the following circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, and technical support. Only the information necessary for the specific task is shared with these partners, and they are required to follow our privacy standards.

4.2 Legal Reasons

If disclosure of information is required by a legal obligation, court order, or directive from a government authority, we may do so. In such cases, we will only provide the information that is strictly necessary for the legal requirement.

4.3 Fraud Prevention

Limited information may be shared with relevant authorities or industry bodies to prevent money laundering, fraud, or other illegal activity.

5 Data Storage & Security

bdjld has adopted industry-standard technical and administrative measures to protect your information.

5.1 Technical Safeguards

• SSL (Secure Sockets Layer) encryption: All data transfers occur through encrypted connections
• Data encryption: Sensitive information is stored in encrypted form in the database
• Firewall and anti-intrusion systems: To prevent unauthorized access
• Regular security audits and vulnerability testing
• Two-Factor Authentication option

5.2 Administrative Safeguards

• Only authorized personnel have access to your information, and they are bound by confidentiality agreements
• Regular staff training — on data protection and privacy
• Logging and monitoring of data access

5.3 Data Retention Period

We retain your information for as long as your account is active and for as long as required to fulfill legal obligations. After an account is closed, certain information may be kept for a defined period as required by law. After this period, information is securely deleted or anonymized.

6 Cookie Policy

The bdjld website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential cookies: Essential for the basic functionality of the site — login sessions, security verification
• Functional cookies: Help remember your preferences and settings
• Analytics cookies: Analyze site usage patterns to help improve services

Most browsers have the option to disable cookies. However, disabling certain cookies may limit some features of the site. Essential cookies remain active at all times for the proper functioning of the site.

7 Your Rights

As a bdjld user, you have the following rights over your own information:

• Access: The right to know what information we hold about you
• Correction: The right to request correction of any inaccuracies in your information
• Deletion: The right to request deletion of your information in certain circumstances (where no legal obligation applies)
• Restriction of processing: The right to request restriction of data processing in certain circumstances
• Withdrawal of consent: The right to withdraw consent at any time for marketing communications
• Data portability: The right to receive a copy of your information in a machine-readable format

To exercise these rights, please contact our support team. We will review your request and take the necessary action as promptly as possible.

8 Protection of Minors

bdjld is for persons aged 21 or older only. We do not knowingly collect any information from minors.

If we become aware that a minor has used our services or created an account, we will immediately close that account and delete the associated information. If a parent or guardian suspects their child has used our site, please contact us.

9 Third-Party Links & Services

Our site may contain references to certain third-party services, such as payment gateways. These third parties have their own privacy policies, and we are not responsible for their data practices.

When making transactions via bKash, Nagad, Rocket, Upay, or bank transfer, the relevant payment service provider's policy will also apply. We recommend that you read the privacy policies of these services as well.

10 International Data Transfers

bdjld primarily serves users in Bangladesh. In some cases, information may be processed internationally for technical support purposes. Any such transfer is carried out through industry-standard security measures and in compliance with applicable laws.

We ensure that regardless of where your information is processed, the protection standards set out in this privacy policy are maintained.

11 Policy Changes

bdjld reserves the right to change or update this privacy policy from time to time. For any significant changes, we will:

• Post a clear notice on the website
• Notify you at your registered email address (if the change is significant)
• Note the updated date at the top of this page

Continued use of the services after any changes will indicate that you have accepted the updated policy. We therefore recommend reviewing this page regularly.

12 Contact & Complaints

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact us. Our support team is available in both Bengali and English, seven days a week, 24 hours a day.